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County offices closed Jan 20th

Macomb County offices will be closed on Monday, January 20th in observance of Martin Luther King Jr. Day. Online services are available 24/7.

Friendly caller volunteer

Volunteers call seniors to check in and have a friendly conversation

Friendly caller

Who couldn’t use a friend and a friendly voice saying, “Hello?” Program volunteers reach out over the phone to connect with Macomb County seniors interested in a friendly social conversation. It’s a no-pressure, informal, social call. Calls range from 10 minutes to 30 minutes depending on interest and natural flow of conversation on any particular day. Think of it as an old-fashioned front porch visit…over the phone.

Who is a friendly caller volunteer?

You! Someone who is compassionate, has good listening skills and enjoys talking on the phone.

  • Available to make calls to senior participants every two weeks
  • Age 18 or older
  • Make calls from the comforts of your home through a confidential phone system
  • Clear a background check

What it takes to be a friendly caller volunteer?

  • Complete new volunteer orientation 
  • Commit to a personalized, flexible schedule - a minimum of 1 call every 2 weeks
  • Have good conversation skills and comfortable speaking with new people
  • Use of your personal phone to make calls through a confidential phone system

How to Sign up?

1

Complete online application

Complete our online application.  One of our team members will reach out to you with next steps.

Volunteer Application - click here

2

In-person training

Attend an in-person or virtual training prior to your first call.  You'll learn:

  • An overview of the program and success stories
  • How to use the confidential phone system, MonAmi, for making calls to your
    matched participants
  • Suggested conversation topics
  • What to do if participant needs other assistance
  • What to do in an emergency

Contact us

Call: 586-469-5228

Email: seniors@macombgov.org

Office of Senior Services

21885 Dunham Road, Suite 6

Clinton Township, MI 48036

Enter building at door C