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Information and assistance

The dedicated and trained team provides information and assistance to Macomb County seniors to identify needs, assist with accessing benefits and providing resources.

What is information and assistance?

Senior Services is here to help!

Getting the help you need can be confusing and overwhelming.  Senior Services has trained professionals available to learn about your individual needs, identify potential resources and assist with accessing services.

The office uses a person-centered approach, with the participant and family making the decisions to support their personal goals and needs. With the participant at the center, the team supports an individual's independence and choice with dignity and respect.

This includes meeting the individual in their home, over the phone, in the community or at the administrative office, whereever they are most comfortable. 

Types of assistance available:

Confused about Medicare?

It is a complicated and ever changing program! Trained advocates can meet with you, one-on-one, to review your personal situation and options. The team will review and explain the choices available, with the participant making all the decisions. A decision does not need to be made at the time of the appointment.

Senior Services does not sell Medicare plans. The office is an unbiased resource.  Let the team be your guide to maximize your benefits and savings.

Assistance includes:

  • Prescription drug coverage
  • Medicare health plans
  • Medicare/Medicaid fraud and abuse
  • New health care options
  • Home heating tax credits

In need of Medicaid?

The team can review your potential eligibility and assist with your application. Your advocate can also assist with submitting required documents and updating your annual renewal.

Advocates may identify which DHHS programs participants qualify for and assist with the application process. Application assistance may include the following programs:

  • Food assistance (SNAP)
  • Emergency relief (Utility, Burial, and Home)
  • Medicaid
  • Subsidies to assist with Medicare premiums
  • MI-Bridge application completion

Information and referrals of a wide range of services are provided to help older adults and their families. Potential resources may include:

  • Macomb County government services
  • Caregiver assistance
  • Housing resources
  • Transportation resources
  • Elder abuse services
  • Legal assistance

The Area Agency on Aging 1-B publishes Connect, an 80-page information and resource guide full of articles to help older adults and their families understand and navigate long-term care resources for families in Livingston, Macomb, Monroe, Oakland, St. Clair and Washtenaw counties.

Get useful articles and guides to:

  • Caregiving from a distance
  • Figuring out how to get around if you’re no longer driving
  • Making your home injury-proof
  • Finding the right in-home aide and much more.

Click here for the resource guide

Who is eligible?

  • Macomb County resident
  • Age 60 and older

How to request help?


Call to complete an intake

Call the Office of Senior Services to complete an intake at 586-469-5228.  The intake will collect demographic information and identify the assistance needed.


An advocate will call you

During the initial call, the advocate will learn more about your needs and provide assistance over the phone or schedule an appointment.

What is the cost?

There is no charge to meet with our trained advocates, but donations greatly appreciated.

  • Click here for online credit or debit card payments
    • Select Office of Senior Services - Benefits Access/Community Liaison. A service fee will apply.
  • Pay over the phone at 586-469-5228
  • Pay by check or money order
    • Checks should be made out to "Office of Senior Services" 
    • Mail to 21885 Dunham Road, Suite 6, Clinton Township, MI 48036

Contact us

Call: 586-469-5228


Office of Senior Services

21885 Dunham Road, Suite 6

Clinton Township, MI 48036

Enter building at door C