EH services portal

Environmental Health fees

EH online portal: How to Register/Create an Account

EH online portal: how to register/create an account 

EH online portal: how to change your password

• Registering for an account in EH portal
• Applying for services/creating an application
• Property transfer application user guide

We utilize Accela Citizen Access (ACA) to provide secure, online Environmental Health services to our clients. To apply for a service online, you will first need to sign up for an account.

1. Go to the citizen access portal and click on the Forgot password? link.
2. Enter your email address and click Continue.
3. Enter your Security Question and click Send New Password.
4. An email will be sent with a temporary password.
5. Enter the temporary password to the Sign in section and click Sign In.
6. On the next screen, enter the temporary password that was emailed to you in the ‘Old Password’ field. Enter the new password in the ‘New password’ and ‘Confirm Password’ fields and click Submit.

Yes, in order to submit an application online through the Accela Citizen Access portal you must register for an account.

No, one account will work for both Public Works and Environmental Health Services.

You can submit documents while creating applications. If you want to add an additional document after submitting the application, please follow the steps-

1. Go to the Macomb county self-service portal.
2. Open your record/application and go to attachment section from ‘Record Info:

• Click Add
• Select a document from your computer, click Continue or Add (if you have additional documents)
• Select document Type (i.e Sep_plans, Sep_Site Drawing)
• Click Save

No, we have the ability to fully process electronic plans now.

If your soil evaluation was conducted prior to March 2023, please call our office so that we can help determine the most efficient way to complete your new septic permit application. The Macomb County Health Department Environmental Health Services Division still maintains records of soil evaluations (perc tests) that occurred prior to launching our electronic self-service portal. These are a mixture of paper files as well as electronic records from this new system tied to the self-service portal.

1. If your project requires further plan review, you will receive an email from the system to submit your plans and pay the appropriate fee.
2. Go to the Macomb County Accela Citizen Access page and select the Environmental Health tab.
3. Once you log in, you will see your records in the dashboard. The record with outstanding fee will show ‘Pay Fee Due’ in the ‘Action’ column. Click the Pay Fee Due link.
4. It will open the payment tab of the record. Select Continue Application to pay online via credit card or select Pay In Person to mail or drop off a check.

1. Open your record from the portal and go to the attachment section from ‘Record Info’
2. Once your permit is issued it will be available to view/download in this section.

Not at this time. Please call 586-469-5236 to schedule an inspection.

You can see the detailed information of upcoming and completed inspections.

1. Open your record and select Record Info and then Inspections. 
2. Click on the View Details under Actions to see detailed information about that inspection.

You can print the inspection information by clicking Print.

You can see the detailed information of upcoming and completed inspections.

1. Log into your ACA Account.
2. Your evaluation report, letters, and associated documents will be there when they are ready. You should also receive an email when your documents are completed.

You will receive an email that there is a new letter in your account.

Contact a registered evaluator to schedule an evaluation. Provide the evaluator with the PTA number that is on your letter of authorization.

Your evaluator will have access to the evaluation they submit and associated documents. You can also call our office at 586-469-5236 or email environmental.health@macombgov.org and we can send you your documents or you can come to our office to pick them up.

You will receive an email that you have a document to sign from DocuSign dse_demo@docusign.net. Once you open the document you will be able to review the document and add your electronic signature. Once it is completed it will automatically be sent back to us. You will then receive a confirmation email that the document has been completed.

We can send the documents to you, and you can sign them. Once they are signed, they need to be returned to our office.

You can upload documents and pictures to your Property Transfer Authorization (PTA) record created through your account. Go to the Attachment section and add a new document.

No. If you created an account to apply for a property transfer evaluation, you will use the same account to apply for a septic or well permit.