Public Works permit portal

Registering for an account

Permit portal user guide

Log into the Public Works plan review and permit portal, click on apply for a plan review, and follow all steps to apply.

You can access on a tablet or phone if you use Google Chrome or Internet Explorer for your browser. The Safari browser is not supported at this time. Cellphones and tablets are not recommended for submitting plans or permit applications through the plan review and permit portal.

Click the “I’ve forgotten my password” link on the portal homepage.

Please call 586-469-5327 and ask for assistance.

Log into the portal, click the “my account” tab, scroll to “contact info”, click “add a contact”, enter the new contact information.

Log into the portal, click the “my account” tab, scroll to “contact Info” click on “actions” drop down for the contact that you wish to remove. Select remove.

Please type in your address manually in the required fields.

Please transfer the permit into the new owner’s name. The transfer form is available on the Soil Erosion webpage, which needs to be filled out in full and uploaded via the Public Works Portal. A transfer fee will apply. NOTICE TO TRANSFEREE OF PROPERTY SUBJECT TO A (macombgov.org)    

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It depends on the completeness of the application. The more required information you supply the quicker the process. Residential and smaller projects average a week or so, larger, more complex projects will take longer. Expect a 30 day turnaround for the first review on larger projects.

Approximately 90 days from submittal date. This timeline could vary based on project complexity. Project status may be checked on the web portal.

Please verify the parcel ID number against your tax information, make sure there are not any typographical errors. If you are in a new subdivision or in the process of a parcel split you must wait until that process is complete and the new parcel ID numbers are issued before you apply for a permit. If you are still getting an error and the above do not apply please call the Soil Erosion Department at 586-469-5327 or Drain Department 586-469-5910.

We do not require fees up front for a soil erosion permit. You will receive and email notification when fees are due for your soil erosion permit.

You can submit the request and the plans, but the permit will not be issued until the fees are paid.

Additional work may be added to a permit provided that the permit is in good standing. (No violations and the permit is not expired). We will need a written request along with a revised soil erosion plan that shows the additional work. The plans must be reviewed and approved before any changes may be made to the existing permit.

Click on the permit for which you wish to schedule an inspection. Go to the record detail dropdown and then select inspections. Lastly, click on schedule or request inspection.

Click on the permit for which you wish to schedule an inspection. Go to the record detail dropdown and then select inspections. Lastly, click on schedule or request inspection. Please note that only a re-inspection on a violation can be scheduled online for soil erosion. Please call the office at 586-469-5327 to schedule any other inspection types.

Please call us at 586-469-5327.

Please call us at 586-469-5910.

Select the record number and click on the fees dropdown at the top of the page. Under paid fees select view details and this will automatically generate a new receipt. You can save or print the receipt for your records.

Once the payment is made you will receive an email with the permit number, go to “my records” on your home page, select the permit number that you wish to download, select “record Information” and then go to the drop down and select attachments. Select “drain permit” or “soil erosion permit” (in blue) once you hit the link the permit will download